Responsible Tourism Policy
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Wildlife Trails have been awarded 4 stars by AITO for responsible tourism. This is the second highest award and we hope to achieve 5 stars in the near future as we are setting up a community tourism camp in a village next to Ranthambhore National Park this summer. This will be the first ever project outside India’s tiger sanctuaries that will guarantee 50% of the revenue goes direct to the village. |
About Us
Tiger Trails Ltd was started in 1999, after many wonderful visits to
Ranthambhore National Park in India since 1997. By providing
spectacular wildlife tours for our visitors we sought to promote and
support the long term sustainability of wildlife tourism in the
region. From the outset, our primary goal has been to work in
partnership and put more back into the local communities living
around the National Parks. These people too often seemed to have
been forgotten by the park authorities, hotels and tour companies
who all profit from the land which these people used to call home,
too often leading to mistrust and conflict.
We believe strongly in responsible eco-tourism with an emphasis on
respect for wildlife, the environment, indigenous cultures, and the
wilderness communities we visit. Our aim is to create a company that
not only provides unforgettable wildlife experiences for our
clients, but also directly contributes to the effective conservation
of wildlife and natural habitat, and rewards responsible ecotourism
initiatives in small, often remote communities with much needed
income.
Our Ethos
All of our ‘trails’ share the same ethos of personal service,
integrity, empathy for our clients, and love of wildlife and natural
habitat. We pride ourselves on providing unique, intimate and
personal wildlife experiences, and helping our clients to realise
their dreams and ambitions. What sets us apart is that we do not
share the “one size fits all” philosophy of package and large group
tour operators. We view all our clients as individuals with varied
interests, budgets, tastes, and time constraints, so we tailor make
every tour. We actively avoid crowds and seek the path less
traveled, without compromising the quality of your experience.
We have continued to grow, expand and diversify in to new areas
whilst ensuring that our advice to our clients remains realistic,
honest, transparent, ethical and up to date, often from our own
first hand experiences. We were the first company in India to
recommend that clients stay 4/ 5 days in the Tiger Sanctuaries to
give themselves a more realistic schedule and to take away some of
the unnecessary and potentially damaging pressure to ‘show me
tiger!’. Our aim was to move way from the ‘Zoo’ like experience,
where clients were turning up with tour companies on unrealistic
schedules, staying 2 days in a park and expecting to see every
species.
Staying longer allows you to be more open to observing the wider
picture and understanding the complexities of daily life in wildlife
areas, rather just seeing species. This approach has proved so
successful that we responded to our client’s wishes by expanding
into new destinations; the result being the formation of Bear Trails
in 2003 and then Gorilla Trails in 2005 and Wolf Trails in 2006, all
now coming under the umbrella of ‘Wildlife Trails Ltd’.
In The Office
Our approach in the office mirrors our principles at home;
choosing local suppliers, reusing and recycling materials as much as
possible, limiting unnecessary car journeys, being more energy
efficient and favouring online communication and transactions over
paper reliant methods. Paper brochures and mailings are only
provided on request and our folder and insert format means that you
only receive brochure information that is relevant to your enquiry.
On Location
We pride ourselves on hand-picking the most suitable local
operators and service providers, and regularly re-visiting locations
to ensure that our standards are continuously being met; following
this up with feedback forms completed by the majority of our clients
on their return. Our ground operators and service providers are
chosen for their experience and professionalism in understanding the
needs and expectations of our company and of our clients. We
actively seek to work with those who share a similar philosophy and
passion for nature with Tiger Trails and our guests, from wildlife
guides to property owners.
In all locations we only use local guides, and by ensuring that they
are paid a fair and realistic wage for their services we can be
confident of their longer term commitment to sustainable and
respectful wildlife viewing.
We favour accommodation that is locally owned and locally staffed as
far as possible, preferring smaller hotels and lodges to large
complexes. We support the use of traditional local building
techniques, cooking with locally grown produce, preserving adjoining
natural areas, recycling of waste products, and property owners who
actively work for improvements in their local community. In a
fragile environment where even basic resources are limited we
encourage our guests not to expect all the comforts of home, and our
property owners to consider the real impact of unnecessary luxuries.
Why Price Matters
As wildlife focused tour operators we have a responsibility, and
need, to be proactive in preserving the natural environment for the
long term and minimising potential damage caused by our presence and
actions. This long-term approach works most effectively when we can
build up positive relationships with local service providers over
time and earn the respect and trust of local communities that rely
on or are affected by tourism, directly or indirectly. In the
current climate of cheaper and cheaper travel we refuse to put
excessive pressure on our chosen hosts to exist on ever-decreasing
margins, otherwise their business would not be viable and the
financial benefit to local communities would be unsustainable.
Well Prepared
We spend a lot of time researching our tours and communicating
with relevant parties and organisations. Even before finalising an
itinerary our clients are well equipped with the information and
advice they need to help them make an informed choice, and are often
already well aware of the need for responsible travel values and
practices.
By keeping up to date with our local service providers we can
monitor and react to any changes that could impact upon the wildlife
habitat and your experience of it, we endeavour to keep you informed
of any such issues as they arise. Our service providers regularly
feedback that our clients are far better prepared than many others
that they meet, we believe that this greater level of understanding
enables our guests to have a more positive travel experience.
After booking a tour with us we will continue to offer guidance and
advice, and happily answer questions relevant to your trip so that
our clients know what to expect at their chosen destination. Through
our ‘Travellers Tips’ we provide advice tailored to each particular
country relating to local customs, currency, health matters and
useful items for example.
Our Clients
In ensuring that our clients are well-informed and well-prepared we
aim to encourage and empower you to meet local people and interact
respectfully, and to feel comfortable making suggestions for
improvements to our own practices.
In all locations we ask that you:
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Always follow the instructions of guides and
naturalists. Keep noise to a minimum and encourage others to do
likewise.
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Remember that flash photography is not allowed within
the parks. Don’t crowd the animals; respect their privacy as well
as other people’s enjoyment of the wildlife by moving on.
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Be not afraid to ask your guide to slow down or move away from
wildlife
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Be prepared to share safari vehicles at busier times to reduce
pressure on the wildlife and protected areas
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Don’t feed wildlife it can encourage unnatural dependency and
disease.
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Read and observe any specific codes of conduct or safety
guidelines provided by us, for example ‘Tour Operators for
Tigers’, in India
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Please use as little water and power as possible. Carry rubbish
away with you and decline plastic bags (buy or bring fabric
‘shoppers’), apart from being unsightly wildlife can be injured or
poisoned. Common sense and common courtesy should prevail in all
your actions. Don’t buy animal products, and satisfy yourself that
wooden items are from a sustainable source.
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Dress respectfully; in India ‘beachwear’ away from the poolside or
beach usually won’t cause offence but will make you the centre of
attention, shorts and T-shirts are fine but even men shouldn’t go
topless. When visiting temples women should keep legs, chest and
shoulders covered, and men should wear trousers; always remove
your shoes before entering.
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Ask before taking photos of people or religious sites
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Tip responsibly and distribute fairly, particularly with regard to
the less obvious staff (ask about ‘courtesy boxes’)
Making A Real Difference
By maintaining a reasonable growth in turnover every year we are
able to contribute more financial support to conservation
initiatives and community projects. In India we undertake this
directly through our own charity the Tiger Trails Foundation
(registered in 2002, no.1092852), 10% of company profits are
donated to the foundation each year. Tiger Trails are also founder
members of Tour Operators for Tigers (www.toftiger.org), as well
as adhering to their Codes of Conduct members make an annual
contribution to Global Tiger Patrol for each client that visits
India.
As a means of helping to protect India’s National Parks, and hence
the wildlife, the ‘Tiger Trails Foundation’ aims to provide
resources and support for the neighbouring tribal villages. By
improving the quality of life for these communities through
sustainable eco-development projects we believe that there will be
reduced damage to the park buffer and core zones, and that there
will be improved awareness and respect of India’s limited natural
resources. In short, the only way that tigers will survive in
India is by saving their forests and prey, and this can only be
achieved with the trust and co-operation of the local population.
We have been working in partnership with villages around the
perimeter of Ranthambhore National Park since 2001on initiatives
such as water harvesting, tree plantations and education. We were
the first and only wildlife tour operator to work directly with a
local village in this way. The projects are not ‘hidden’ schemes
but are there for all our clients to see when in Ranthambhore and
many do take the opportunity to visit. Since April 2006 we have
had a ‘wireless’ computer network set up in Ranwal specifically
for the children to learn basic computer skills, opening up a
wider range of employment options. The network and the employment
of a teacher have all been paid for by the Tiger Trails
Foundation, which receives 90% of its funds from Tiger Trails.
So that the whole of these funds are used for the intended purpose
Tiger Trails Foundation uses the facilities of Tiger Trails Ltd on
a no-cost basis, with administrative and management duties being
undertaken by the trustees on a voluntary basis. Projects are
completed using local volunteer labour from within the villages
concerned, except where specialist skills are required. Ownership
of projects, and any associated financial gain are held by the
members of each village as a co-operative. |